If you’re a Facebook user, you’ve probably heard of chatbots. These apps are meant to replace human interactions on the platform, letting you do everything from schedule appointments to make purchases. But while chatbots may seem like a useful tool, there are a few key points you should know before downloading one.
Quaker Oats
Quaker Oats has been around for centuries and is the oldest brand on the planet. To make sure you start your day right they’ve introduced a new breakfast in bed concept. It’s the ol’ bedtime oats, with a twist.
It’s a little less sleepy and a lot more healthy. The brand launched a Facebook Messenger bot named OTIS. According to Quaker, the bot has helped it to improve customer satisfaction by boosting brand engagement by 13% year on year.
Otis does its job with ease. For starters, it offers the best of both worlds, an old school touch and feel, as well as an instant digital experience. Plus, it provides recipes and health tips to boot.
Estee Lauder
Facebook messenger chatbots are the latest marketing tool for Estee Lauder and other beauty brands. These bots have been used to help customers find the perfect shade of lipstick, or even purchase makeup. However, it can be tricky to spot a good bot.
The Lip Artist chatbot from Estee Lauder is a bit of a hybrid between a conventional chatbot and augmented reality. Users are given a selfie to work with, and the bot then searches its inventory for the perfect match. It recommends the lipstick that best matches the picture, and even allows users to download an image to use on social media.
Sephora
Sephora has rolled out two new bot-powered beauty tools, both available through Facebook Messenger: the Sephora Reservation Assistant and the Sephora Virtual Artist. Together, they provide users with an interactive shopping experience.
Sephora partnered with ModiFace, a leading creator of augmented reality technology for beauty, in order to develop the Sephora virtual artist feature. The tool scans photos of the user to determine the color of lipstick that matches their skin tone. Users can then purchase the product at their local Sephora store.
Sephora customers can also use the virtual assistant to connect with live agents to discuss their feedback on a specific product or service. Additionally, they can book makeup appointments with the assistant.
Pandorabots
Pandorabots are bots that can be deployed on various messenger channels, including Facebook Messenger, Whatsapp, and Skype. They are based on the AIML scripting language, which is highly versatile and easy to learn. The company is also known for developing bots that have won the Loebner Prize, a chatbot competition.
Pandorabots is an open source framework for creating conversational bots. It provides an interface for marketers and developers to build and deploy bots on a wide variety of messengers. There is a free version, which includes access to the basic features and SDKs.
There is also a paid Developer plan that costs $19 per month. This includes access to the API, a landing page, chat widgets, and email support.
Flow XO
Building chatbots using Flow XO is a relatively simple process. However, there are a few things that you need to know before you start. You can learn about the basics of Flow XO by checking out the tutorial. There are also third party integrations that you can use to make your bot more useful.
First, you need to determine your purpose. You can do this by brainstorming conversational workflows. After you’ve defined your goals, you need to design your bot. The key to success is preparation.
Once you’ve determined the goals of your bot, it’s time to begin building your flow. A flow is a series of actions and triggers that will launch your bot. These are used to determine the outcome of the user’s interaction.
ChatterOn
ChatterOn is a chatbot development platform that helps its users build and optimize bots on Facebook Messenger. The platform’s features include a built-in AI & NLP engine and a visual flow builder. Users can also leverage more than 20 pre-built chatbots for various industries.
ChatterOn also offers a free plan. With this, users can send up to 15,000 messages per month. For a fee of only $0.0010 per message, a company can take advantage of the powerful features of the ChatterOn platform. But, as you may have guessed, it’s not for the faint of heart.
While the ChatterOn platform is a useful tool, it’s not a perfect fit for every organization. For example, it does not allow for automatic replies to Facebook comments. In addition, there’s no custom URLs, one-time notifications, or Facebook ads. As a result, it’s not a comprehensive solution to building your own chatbot.
